SERVICES TO ENSURE EVERYTHING WORKS CORRECTLY

The Epta Group offers a comprehensive range of technical assistance and customer care solutions, guaranteeing expertise and speed when it comes to the installation, maintenance and supply of replacement parts for all products. The ethos of Epta Service  can be summarised in two words: expertise and availability.  This expertise leverages on Epta’s dual role as a producer and supplier of post-sales services.
Retail customers can also take advantage of Epta's remote telemonitoring, active 24-hours-a-day, 365-days-a-year even in the most remote of areas.
A centralised monitoring and surveillance service allows for the rapid and remote diagnosis of problems and the identification of the most suitable course of action or form of assistance to correct them. The growing market demand for eco-friendly solutions and the tendency of retailers to become global players represent new challenges for Epta Service and enable us to pinpoint new strategic objectives such as the conversion of refrigeration units with high energy-saving components and expansion outside of Europe.